JOURNAL ARTICLE · EDITORIAL BRIEF
Examining the digital divide for persons with aphasia: an evaluation of the accessibility of Australian health and government websites
Murray Mai; Peter Worthy; Jennifer Lee; Sarah J. Wallace
Universal Access in the Information Society · 2 November 2026 · Online publication; 2027 journal volume
The finding or development
Seven of 11 homepages and eight internal pages had Level AA violations. Some sites passed homepage checks but failed internally. Researchers also identified gaps between technical standards and communication-access needs.
What supports it
Published evaluation of 22 pages using automated RAMP scans and researcher manual checks, including aphasia-focused criteria.
Reviewed: Search-indexed publisher abstract, methods, discussion and limitations reviewed 6 November 2026; direct page retrieval failed.
Why it matters for design
Assess the pages people need to complete tasks, and involve users with communication disabilities rather than treating a homepage scan as proof of inclusion.
Read with this in mind
Only two pages per site; no participants with aphasia. Authentication and dynamic interactions were not assessed. Findings cannot establish whole-site compliance or lived usability.
Original source
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DOI: 10.1007/s10209-026-01397-6
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